Shaking my head

Well I had tried to get my flex bucket back from Cricket today of $94.06 and they refused to give it to me.  It was not part of the bill at all.  What the flex bucket is is for the extras for the phone like ring tones and extra long distance if needed and you add it to the account on as needed or wanted.  What was told to me was that it was part of the bill and "To Bad Now" after the guy talked circles to me again for the second time at the Delaware St. Buffalo NY office.  At this point in time I do not recommened Cricket what so ever at all now since they have really lousy customer service here along with the low end phones at every store I have been in so far from here in NY State down to the state of Illinois.  Even while I was in Illinois I could not get the service for the phone period at all while I had Cricket.  So now it is a warning here totally do not go with them at all.  With the plans that they have out now it cost me more than what I am getting now thru a different company here.  You can only get 30 min. worth of roaming and you pay 5 dollars per 30 minute block.  You max out at four and when the minnutes run out then it is done if you are out of town and need to use the phone to call anyone.  Not even to get a tow truck nor boom truck (the wrecker for the 18 wheelers).  Now at least I can say that I have been taken for a ride from Cricket totally and do not even want to know squat here after I call corperate again tomarrow.